To get the ball rolling on your return, please email us at email@example.com. Please add your order number in the Return Merchandise Authorization (RMA) email subject line. Just let us know why you want to return the item.
If your product is brand new, you can return it within 30 days of delivery; orders that are 31+ days past the delivery date cannot be returned.
To process your request, save time by emailing firstname.lastname@example.org. Please include photos that represent your claim.
Damaged Freight Shipment: It is extremely important to completely inspect your package and items for damage before signing the Bill of Lading while the delivery personnel are still there. You are solely responsible for thoroughly inspecting your items before signing any documentation. Carefully note any damage to your items or anything unusual on the Bill of Lading. Keep a copy of your papers and contact Stage 3 immediately if there is any damage or irregularities. Damage caused by transportation qualifies you for a refund and/or replacement only if any and all damage is properly documented on the Bill of Lading. Please keep all the item's original packaging for up to 30 days in case your product needs to be returned.
If you are returning products because of damage, an inherent defect, or because you received the wrong product; you may be required to provide photographs.
Missing packages must be reported to Stage 3 Motorsports within 24 hours following notice of delivery. We do not file missing package claims for packages left outside your door for more than 24 hours.
Manufacturers often have limited warranties on parts, and each manufacturer typically requires inspection of the defective part before repair or replacement.
Order changes and cancellations need to be made in a timely manner, and shipping addresses verified by the customer before ordering parts.
Off-Road Bumpers: Aftermarket bumpers may not be returned, and bumper orders cannot be canceled once they're processed.
Wheels and Tires: Wheels and tires purchased un-mounted and balanced cannot be returned once they've been mounted and balanced.
Wheel and tires purchased from Stage 3 mounted and balanced can be returned under the following guidelines: